In the business field, there are so many problems occurred. It can be from our own business, and can be from the others or surroundings. Often, if there is a problem occurred in the business, it means that there is a bad news for that business. Fortunately, there is no all problems in business that is considered as the bad news. There is also a good news that is considered as the problem. Yup, it means that all things in business are the problems. If we as the businessmen cannot hold it, we can go down. And if this condition is happened, so everything is useless.

A bad news can be called as a communication obstacle. There are many kinds of bad news, such as product bad news, bad news in relationship, and others. Product bad news involves increasing price, product withdrawing, expired product, broken product. In delivering increasing price and broken product to the customer it is better for us to use indirect approach using neutral statement, supporting by logic reason, then deliver the bad news, and the closing is positive and friendly statement.

Besides that, there is also cooperation rejection and invitation rejection. Cooperation rejection is probable for us meet the people who are willing to ask some secret question or to participate in a certain program, in which we cannot fulfill his request. Meanwhile, invitation rejection is like a marketing association that would like to rent our company’s hall, while at the same time, we have to hold a meeting. In this case, the important thing is that we have to be able to develop our communication skill.

As the time goes by, the technology is also developing very fast. The technology rapidly increases by year to year. It grows to serve the human being needs. Besides that, the technology also develops to make the life of human being become easier than past. If we rely on that condition, we can look at the existence of internet. In this globalization era, internet is not a taboo again. It is very common in our public. Everyone in this world, start from the child until the adult, can operate the internet. Even, they can operate or access the internet easily. In the internet, they can browse anything that they want. It is because in this case there are many people who decide to use the internet as the tool to sell or buy something. On the other word, internet can be used as the market, online market, to do trading.

During this time, people use the advantage of internet to earn some additional money. But, in some cases, there are also many people who use the internet as the main device to make income. These kinds of people are merely sitting in front of the computer to do their “work”. And for those people, the online business is more interesting than the real work. They think that they should not serve any hard work to make some money. They just have to be able put their ads of their business’ products on strategic web page, so the other people can look at the ads easily.